Subscription Plans:

1. Basic Plan:

   • Monthly Subscription Fee: Please call
   • Features: Essential functionalities for small-scale use.
   • Support: Email support during business hours.

2. Standard Plan:

   • Monthly Subscription Fee: Please call
   • Features: Enhanced capabilities suitable for medium-sized enterprises.
   • Support: Email and chat support during business hours.

3. Professional Plan:

   • Monthly Subscription Fee: Please call
   • Features: Advanced features for large enterprises and research institutions.
   • Support: Priority email and chat support with extended business hours.

Additional Services:

1. Implementation and Onboarding:

   • One-time Fee: Please call
   • Includes assistance with software setup, user training, and data migration.

2. Customization:

   • Cost: Varies based on specific requirements
   • Tailor the software to meet unique needs or integrate with existing systems.

3. Training Workshops:

   • Cost:  per session
   • Optional on-site or virtual training sessions for advanced usage.

Payment Terms:

• All subscription fees are billed monthly in advance.
• One-time fees for implementation and customization are due upon agreement.
• Invoices will be sent to the billing contact on file.

Discounts:

• Annual Subscription: 10% discount for upfront annual payments.
• Volume Discount: Available for multiple user licenses or enterprise-wide subscriptions.

Billing and Payment Information:

• Payment Methods: We accept major credit cards, wire transfers, and electronic funds transfer.
• Late Payments: A late fee of 1.5% per month may be applied to overdue balances.

Cancellation and Refund Policy:

• Subscription plans can be canceled at any time. Refunds are not provided for partial months.
• One-time fees for implementation and customization are non-refundable once services have commenced.

Support and Maintenance:

• Subscription fees include ongoing support and software updates during the subscription period.
• Additional support beyond the included services may be available at an hourly rate.

Terms and Conditions:

• Prices are subject to change with a notice period of 30 days.
• All fees are exclusive of any applicable taxes, which will be added to the invoice as required by law.