Privacy Policy Overview by SolutionsMax Technology Services Group

Objective:
SolutionsMax Technology Services is dedicated to safeguarding the personal data of customers across the software development lifecycle. This commitment spans marketing, software development, implementation, and maintenance, extending even beyond contractual agreements if required.

Entities Covered:
1. Customers
2. Potential customers and marketing leads
3. SolutionsMax Technology Services website visitors and contacts through various channels

Scope:
In Scope:
- Sales and marketing activities
- Implementation and maintenance processes
- Interactions via website, emails, marketing channels, events, collaborators, and partners

Out of Scope:
- Design aspects of SolutionsMax Technology Services products regarding security and privacy
- SolutionsMax Technology Services's internal data and information assets

Data Collection Aspects (5 "W"s):

1. Type of Data Collected:
- Website visit details, IP addresses
- Behavioral data on the website
- Social media interactions
- Names, contact details, and roles of customer SPOCs
- Data for end-user creation in SolutionsMax Technology Services products

2. Purpose of Data Collection:
- Understand customer interests
- Improve user experience
- Align customers with products and services
- Gauge attitudinal data through surveys and feedback

3. Data Collection Stages:
- Visiting the website
- Form submissions for downloads and expressing interest
- Clicking on advertisements
- Participation in events, registrations, and surveys
- During implementation and support processes

4. Data Retention:
- Data retained as long as engagement with the customer continues
- Social media data may persist beyond account deletion if engagement continues

5. Data Storage:
- Securely stored in a contact management system
- Accessible only to authorized users through an approval process

6. Responsibility for Data:
- Responsibility lies with the person in charge of the relevant system or project

7. Method of Collection:
- Directly through email responses, survey responses, and forms
- Website may use third-party cookies

Rights of Data Subject:
- Informed consent before data collection
- Right to withdraw consent
- Right to obtain details about purpose and retention
- Right to rectification, erasure, restriction of processing, and objection
- Right to notification about security breaches

Exclusions:
- DNT Signals not recognized
- External links governed by respective site privacy policies
- Legal obligations may require data sharing
- Social media widgets follow respective sites' privacy laws

Compliance with Privacy Laws:
- SolutionsMax Technology Services is committed to global privacy laws, including EU GDPR

Adherence to Privacy Policy:
- Ongoing effort to ensure adherence
- Policy updates communicated on the SolutionsMax Technology Services website

Glossary:
- Definitions provided for terms such as personal data, lead, processing, and more.

For any queries, contact [email protected].

Conclusion:
This Privacy Policy underscores SolutionsMax Technology Services' commitment to data protection, transparency, and compliance with global privacy standards. Continual efforts are made to ensure the privacy and security of personal data throughout the engagement with SolutionsMax Technology Services.